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Frequently Asked Questions

For your convenience, we’ve put together a list of some common questions and answers. 

Q: How can I schedule an appointment?

A: Please call our office at (915) 613-3741 or (915) 594-0565 to schedule an appointment. Our staff will be happy to assist you! 

Q: Where is the clinic located?

A: Our address is 11548 Vista Del Sol Dr., El Paso, TX 79936. We are right next to the pool area of Marty Robbins park. For more information, click here

Q: What is your new patient procedure?

A: Before scheduling an appointment, please be ready with your insurance information. We accept cash and major credit cards for patients without insurance. We do not accept checks. As a new patient, you will be required to fill out our new patient forms, which will be given in person to you at the office.

Q: How much will my copayment be?

A: Your copayment will depend on your insurance plan.

Q: How can I access my patient portal?

A: Click here to access the patient portal login screen. After entering your User ID and Password, you will be able to see appointment information, prescription requests, lab results, and much more. For further questions regarding registration, login details, etc., click here. You can also view an instructional video on how to access the patient portal here: "How to Sign Up and Login from PrognoCIS Patient Portal"

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